Refund Policy and Fuel Surcharge
Refund Policy
Full Payment Refund Policy -
If cancelled 60+ days prior to your charter: 50% refund
If cancelled 60-30 days prior to your charter: 25% refund
If cancelled within 30 days: No refunds
*Credit card fees are non-refundable
*We are not responsible for changes or cancellations made by cruise ships or airlines and cannot issue refunds outside of the above policies. We encourage guests to purchase trip insurance.
Fuel Surcharge
While we hope that fuel prices will remain steady this coming summer, we must be prepared in case they drastically rise. In order to do this, we are implementing a fuel surcharge on all charters if fuel prices at the Sitka fuel dock (not the national average) go above $6/gallon.
*If the fuel price at the Sitka fuel dock goes above $6/gallon trips will be subject to an 6% fuel surcharge. *If the fuel price at the Sitka fuel dock goes above $7/gallon trips will be subject to an 8% fuel surcharge *If the fuel price at the Sitka fuel dock goes above $8/gallon trips will be subject to a 10% fuel surcharge.